Communication at work place...Non-verbal communication

Non-verbal communication refers to the messages we give and receive through body language and facial expressions. Non-verbal message often convey more meaning than the spoken word.
When people use spoken languages to communicate, they do just listen to what is said in order to understand the message. They also look at the person who is speaking to see what to see what their body is doing, and listen to the way they are saying the words to understand their full message.

3.1.1. Facial expressions:-

     Our faces can shows many feelings.

3.1.2 Gestures
The gestures that people use also convey meaning,
For example: waving  means saying HELLO or GOODBYE
                     thumbs up  means OK

It is important to understand that gestures means different things in difference cultures.

3.1.3 Posture
The way that we stand or sits gives information about how we are feeling.
A person sitting slumped in a chair with arms firmly crossed and head turned away can give a negative message. This may be a barrier to communication.