Experience similar poor communication

Define communication

• Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. in general, communication is a means of connecting people or places. in business, it is a key function of management- an organization cannot operate  without communication between levels, departments and employee.
  

List effective communication attributes

1. Give them the impression that you’re enthusiastic about talking to them.
2. Ask open-ended questions about their interests.
3. Adapt to their body language and feelings.
4. Show them approval: Tell them what you admire about them and why.One of the best ways to instantly connect with people is to be forthright and tell them exactly why you like or admire them
5.  Listen attentively to everything they say. Don’t focus too much on what you’re going to say next as they are talking. Instead, listen to every word they say and respond back as relevantly and smoothly as possible.
6. Give them the right amount of eye contact. Eye contact communicates to the other person that you are not only interested in them and what they have to say, but that you are also trustworthy.
7. Reveal as much about yourself as possible. One of the best ways to earn someone’s trust is to reveal yourself as openly as you can.
8. Give the impression that you are on the same team. Use words like “we, us, we’re, our, and ourselves” to instantly build a bond. When you use those words, you make it seem like you are all on the same team with a common goal or concern. This moves you into their circle while everyone else seems lack your special insight and understanding.
9. Give them your best smile. When you smile at people, you communicate that you like them and their presence brings you happiness.
10. Offer helpful suggestions. Recommend restaurants you’ve been to, places you’ve been to, movies you’ve seen, helpful people they’d like to meet, books you’ve read, career opportunities and whatever else you can think of.
11. Give them encouragement. If the person you’re dealing with is younger or in a more difficult position than you, they will appreciate any encouragement you can offer.
12. Appear to have a slightly higher energy level than the other person. Generally, people want to be around those who lift them up, instead of bringing them down.
13.  Say their name in a way that is pleasing to their ears. A person’s name is one of the most emotionally powerful words for them. But how you say it is more important than how often say it.
14. Offer to take the relationship a step further. There are a number of things you could do to advance your friendship with someone: offer to eat with them, talk over a cup of coffee, see a sports game, have a beer or two with them, etc.

Barrier to communication

• The use of jargon. Over-complicated, unfamiliar and/or technical terms.
• Emotional barriers and taboos. Some people may find it difficult to express their emotions and some topics may be completely 'off-limits' or taboo.
• Lack of attention, interest, distractions, or irrelevance to the receiver. (See our page Barriers to Effective Listening for more information).
• Differences in perception and viewpoint.
• Physical disabilities such as hearing problems or speech difficulties.
• Physical barriers to non-verbal communication. Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective.
• Language differences and the difficulty in understanding unfamiliar accents.
• Expectations and prejudices which may lead to false assumptions or stereotyping.  People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions.
• Cultural differences.  The norms of social interaction vary greatly in different cultures, as do the way in which emotions are expressed. For example, the concept of personal space varies between cultures and between different social settings.

Own experience of poor communication incident at your workplace

Poor communication in the workplace includes lack of communication, incorrect messaging, incomplete directions and a host of other problems related to speaking, writing and listening.
A review of common examples of poor workplace communications can help you take steps to strengthen your ability to stay on the same page with your managers, employees and suppliers to avoid problems and maximize productivity.

1. Instructions may be misunderstood and jobs may have to be repeated.
2. Frustration may develop
3. product may be wasted if it not handled correctly
4. People may feel left out if communication is not open and effective.
5. Messages may be misinterpreted or misunderstood causing bad feelings
6. People's safety may be at risk.